OB/GYN Women's Center
General Office Information

The Staff
The OB/GYN team is made up of physicians completing their residency requirements in addition to: clinic coordinators, medical assistants, registered nurses, social workers, nutritionists, and home visit nurses. A certified OB/GYN doctor oversees your care. To maintain consistency in your care, every effort is made to schedule your appointment based upon availability with the same resident for each visit.

Appointments
When you need to see the doctor, please call ahead for an appointment at 517.364.2570. When calling, please tell the receptionist the nature of the problem, so our receptionists can reserve the appropriate amount of time with the doctor. We try to see patients with urgent problems on the same day, but please call for an appointment before coming into the office to avoid unnecessary delays in receiving care.

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Medical Arts Building 1322 E Michigan, Suite 220 PO Box 30480 Lansing, MI 48909-7980 517.364.2570 Hours of Operation Monday through Friday 8 a.m. - noon and 1 - 4:30 p.m.

Cancellations
When it is necessary to cancel or reschedule an appointment, please call at least 24-hours in advance so that we may allow someone else the opportunity to have that appointment time. If you discover that you will be late for your scheduled appointment, please call.

Telephone Calls and Messages
During normal business working hours, a receptionist will take your call. If necessary, the physician will be contacted and your question or problem will be addressed as soon as possible.

After Hours Calls
In urgent matters after hours, weekends, and holidays, call 517.364.2570 and in a true medical emergency call 911. A physician will return your call as soon as possible. Please save non-urgent calls, such as regular appointment scheduling, prescription refills, and lab results for regular office hours.

Medication Requests and Refills
For your convenience, medication refill requests will be taken during regular working hours. We ask you to plan ahead, and call us at least one week before your prescription runs out. This will assure prompt attention to your request. Your refills will be processed within 24 hours.

Insurance
Our physicians participate with many insurance plans including Medicaid. Please ask the receptionist about your specific insurance when you call to schedule an appointment. We will be happy to bill your insurance for all covered services however, we expect all co-payments at time of service.

Privacy
We are both legally and ethically obligated to maintain patient privacy. We cannot discuss a patient's condition with family or friends without permission.